PC Technologies offers nationwide remote computer support for all of our customers. We securely log into your computer with your permission and a randomly generated id/password. This is a newer service that allows us to instantly help you! We can fix almost all of your computer problems and even some network problems through remote access. We will stay on the phone with you during the entire repair, if you would like. You are able to watch and see everything that we are doing. We service both Windows and Mac!