Technology Services and Support

Our Services

At PC Technologies, we provide professional, reliable technology solutions for homes, businesses, and churches. Since 2002, we’ve helped our clients stay productive, secure, and connected through professional IT support, cybersecurity, Microsoft 365 administration, networking, computer repair, website and email services, and technology consulting.

Whether you need remote support anywhere in the United States or local in-home or on-site service, we focus on building long-term relationships through personalized service, transparent pricing, and practical solutions—not unnecessary sales.

Our goal is simple: help you make informed technology decisions while keeping your systems secure, reliable, and running at their best. Explore our comprehensive technology services below.

Remote Support and Help

Our nationwide remote support service allows us to securely access your computer, with your permission, to diagnose and resolve a wide range of technical issues without the need for an on-site visit. Most Windows, macOS, Microsoft 365, email, printer, networking, software, malware, and performance issues can be resolved quickly through a secure remote session, minimizing downtime and getting you back to work faster.

Throughout the process, we keep you informed every step of the way, providing honest recommendations, clear communication, and reliable solutions focused on resolving your issue quickly while keeping your technology secure and running smoothly.

Cyber Security and Identity Theft Support Services

If you’ve fallen victim to a computer scam, tech support scam, phone scam, text scam, phishing email, identity theft, ransomware, or other cyberattack, we’re here to help. We’ll immediately secure your computers, mobile devices, home or business network, and online accounts to prevent further damage while guiding you through every step of the recovery process.

We’ll help recover compromised accounts, provide a detailed remediation checklist, strengthen your passwords and security settings, review your financial and personal information for potential exposure, and recommend best practices to reduce the risk of future attacks.

We also provide comprehensive cybersecurity reviews for individuals, families, churches, and small businesses. Our security assessments evaluate passwords, Microsoft 365, Apple and Google accounts, email security, identity protection, backups, home networks, privacy settings, and overall cybersecurity to help reduce your attack surface and improve your digital security.

Our goal isn’t just to recover from the attack—it’s to help ensure it doesn’t happen again.

Related Resources:
Protect yourself from scams

Business IT Support & Technology Consulting

We provide on-site and remote IT support and technology consulting for businesses, churches, and homes. Whether you need help with Microsoft 365 administration, wired and wireless networking, cybersecurity, computer hardware and software, website design, hosting, and management, domain and DNS management, email migration and management, cloud services, backup and disaster recovery, vendor management, or computer repair, we deliver practical solutions tailored to your needs. Our goal is to become your trusted technology advisor, helping you make informed decisions while keeping your systems secure, reliable, and running at their best.

Routine maintenance helps identify potential issues before they become costly problems. We recommend scheduling a technology review every 3–4 months to improve security, optimize performance, verify backups, evaluate your network, review Microsoft 365, Google, Apple, and other online account security, and keep your systems running reliably. Our recommendations are always based on your needs—never sales pressure.

Related Resources:
No Contract Services

Custom Built Computer Systems

Whether you’re a gamer, content creator, musician, engineer, photographer, or business professional, we design and build custom computer systems tailored to your performance, reliability, and budget requirements. We help you select the right processor, graphics card, memory, storage, cooling, and power supply to ensure your system is optimized for the way you work or play. Every computer is professionally assembled, thoroughly tested, and configured to deliver dependable performance, long-term reliability, and room for future upgrades. Air-cooled and liquid-cooled configurations are available based on your specific needs.

Data Recovery

Data loss can happen for many reasons, including hardware failure, accidental deletion, file corruption, malware, ransomware, or operating system issues. Our goal is to recover your important documents, photos, videos, email, and other files while minimizing downtime whenever possible.

We provide data recovery services for Windows and Apple computers, including Microsoft Outlook PST files, external hard drives, SSDs, USB flash drives, memory cards, and other storage devices. If your data can be recovered, we’ll work diligently to recover it, restore your system, and help you get back up and running as quickly as possible. We’ll also recommend backup solutions and best practices to help reduce the risk of future data loss.

Internet Support & Online Safety

Whether you’re experiencing slow internet speeds, Wi-Fi problems, connectivity issues, or need help setting up a new internet service, we’re here to help. We provide troubleshooting and support for home and business internet connections, wireless networks, routers, and internet-connected devices to keep you securely connected with minimal downtime.

We also provide one-on-one internet safety and privacy education to help you protect yourself online. Learn how to recognize phishing emails, text and phone scams, create strong passwords, secure your online accounts, browse safely, and protect your personal information. Our goal is to give you the knowledge and confidence to use today’s technology safely and securely.

Home & Small Business Networking

Whether you’re setting up a new network, upgrading existing equipment, or troubleshooting connectivity issues, we design, install, and optimize wired and wireless networks for homes, businesses, and churches. From routers, switches, firewalls, and Wi-Fi access points to structured cabling and internet optimization, we provide reliable networking solutions tailored to your needs.

Security and performance go hand in hand. We configure secure Wi-Fi, WPA3 encryption, guest networks, firewall protection, and other best practices to help protect your devices and personal information while maximizing coverage, speed, and reliability. Our goal is to provide a fast, secure, and dependable network that supports your technology today and can grow with your needs in the future.

Related Resources:
Network Maintenance & Security

Computer Tutoring and Internet Privacy Education

Whether you’re new to technology or simply want to become more confident using your computer, we provide personalized one-on-one tutoring tailored to your experience level and goals. Sessions are available remotely or on-site and cover Windows, macOS, Microsoft 365, smartphones, tablets, email, web browsing, printers, file management, cloud storage, and many other technology topics.

We also provide internet privacy and cybersecurity education to help you stay safe online. Learn how to recognize scams, protect your personal information, create strong passwords, secure your online accounts, safely use social media, understand AI-related scams, and confidently use today’s technology. Every session is customized to your needs, allowing you to learn at your own pace in a comfortable, pressure-free environment.

Computer Setup and Protection

Whether you’re purchasing a new computer or upgrading an existing one, we’ll help you select the right technology for your needs and ensure a smooth, hassle-free transition. We handle data transfers, software installation, Microsoft 365 setup, email configuration, printer setup, cloud storage synchronization, and system updates so your new computer is ready to use from day one.

Security is built into every setup. We configure antivirus and malware protection, encryption, firewalls, backups, and other security best practices to help protect your computer and personal information. Before we’re finished, we’ll verify everything is working properly and make recommendations to help keep your system secure, reliable, and performing at its best.

Virus, Ransomware, and Malware Removal and Protection

Viruses, ransomware, spyware, malware, adware, and other unwanted software can slow your computer, compromise your personal information, and put your devices at risk. We thoroughly inspect your system to identify and remove malicious software while determining how the infection occurred and helping prevent it from happening again.

After your system has been cleaned, we’ll verify your computer is secure, review your browser and security settings, check for unauthorized remote access, recommend password changes when appropriate, and help protect your Windows or Mac computer with properly configured security software. We recommend Malwarebytes as part of a layered security approach and can professionally install and configure it to help maximize your protection.

Smart Phone & Tablet Support

We provide setup, troubleshooting, security, and support for smartphones and tablets, including iPhone, iPad, Android phones, and Android tablets. Whether you’re setting up a new device, transferring data, configuring email, Microsoft 365, Wi-Fi, cloud storage, or resolving performance issues, we’re here to help you get the most out of your mobile devices.

We can also review your security and privacy settings, configure backups, protect your accounts, remove unwanted software, and help recover lost data whenever possible. Our goal is to keep your devices secure, properly configured, and working reliably while helping you better understand the technology you use every day.

Data Transfer

Whether you’re upgrading to a new computer or replacing a failed device, we’ll safely transfer your important data to your new system. We migrate documents, photos, videos, music, email, Microsoft Outlook PST files, browser favorites, and other important files while helping ensure everything is organized and accessible on your new computer.

Before transferring your data, we scan for viruses and malware to help prevent infections from being carried over to your new system whenever possible. We’ll verify your files have been successfully transferred and help ensure your new computer is properly configured so you can get back to work with confidence.

Laptop Repairs, Upgrades, and Services

Whether your laptop is running slowly, won’t start, has hardware problems, or is experiencing software issues, we provide professional repair and upgrade services for Windows and Apple laptops. From screen and battery replacements to SSD upgrades, memory upgrades, operating system repairs, virus removal, and performance optimization, we’ll diagnose the problem and recommend the most practical solution.

Our goal is to restore your laptop to reliable working condition while helping extend its lifespan. We can also assist with data recovery, data transfers, software installation, security configuration, and preventive maintenance to help keep your laptop secure, reliable, and performing at its best.

Desktop Computer Repairs and Upgrades

Whether your desktop computer is running slowly, won’t start, has hardware problems, or is experiencing software issues, we provide professional repair and upgrade services for Windows and Apple desktop computers. From replacing hard drives, SSDs, power supplies, memory, graphics cards, and other hardware components to troubleshooting blue screens, software errors, virus infections, and operating system problems, we’ll diagnose the issue and recommend the most practical solution.

Our goal is to restore your desktop to reliable working condition while helping extend its lifespan. We can also assist with data recovery, data transfers, software installation, security configuration, and preventive maintenance to help keep your computer secure, reliable, and performing at its best.

Custom Network and WiFi Design Services

A reliable network starts with proper planning. We design custom wired and wireless networks for homes, businesses, and churches based on your specific needs, building layout, internet requirements, and future growth. Whether you’re installing a new network or upgrading an existing one, we’ll recommend the right equipment, Wi-Fi access point locations, rack layouts, switching, power requirements, and network design to maximize performance, coverage, and reliability.

Using scaled floor plans and professional Wi-Fi planning software, we create predictive Wi-Fi coverage maps based on the actual construction materials of your home or building. This allows us to optimize access point placement, reduce dead spots, improve roaming performance, and help ensure reliable wireless coverage before installation begins.

A few of the areas we provide local service in Central Florida and Baltimore/Harford County Maryland include:
Kingsville, MD
Joppa, MD
Nottingham, MD
Jarrettsville, MD
Phoenix, MD
Perry Hall, MD
Abingdon, MD
Fallston, MD
Clermont, FL
Groveland, FL
Polk City, FL
Lakeland, FL
Auburndale, FL
Four Corners, FL
Davenport, FL

Why Choose PC Technologies?

Choosing the right technology partner is about more than fixing computers—it’s about trust, experience, and dependable service.

• Personalized solutions for homes, businesses, and churches since 2002
• Honest recommendations with no unnecessary upselling
• No contracts
• Transparent pricing
• Local service throughout Central Florida and Baltimore and Harford County Maryland
• Nationwide remote support

Want to learn more about our company and our approach?
→ Learn More About PC Technologies